Shipping & Pick Up Related Questions

What are the shipping fees?
FREE shipping Canada & US wide. 

How long does it take to receive my package from Her Closet Mtl?
You should receive your package within 2-5 business days once your order has been processed. Please note order processing can take up to 2 business days. 

To which countries do you ship?
We currently ship within Canada and to the United States. 

Do I have to pay customs & duties?
If you are ordering from the USA you will need to pay for customs & duties. 

I chose the "Store Pickup" option; when can I come pick up my order?
Your order will be ready to pick up within 2 business days from when your order was placed. If you require a sooner pick up time please let us know via email with your order number and we will try to accommodate you. 

For any additional questions you may have regarding shipping please visit our shipping policy page.